Process: The Planning Phase

Phase I first identifies team members, project roles, responsibilities and schedules. A successful project requires an understanding of the current environment, the first step in this phase. The six steps provide a proven method to capture, format and analyze the data used to develop the Master Plan.

  1. Initial Investigation. The initial investigation with the client reviews and documents the key parameters. These are typically the goals, objectives operating policies and measurements. This step also includes the physical site observations.
  2. Operational Assessment. The operational assessment "puts the stake in the ground" establishing the project starting point. Selected personnel are interviewed, data is collected and analyzed and opportunities are identified. This information is organized and it's accurate documentation of the current operating environment, the AS IS description, is a project deliverable.
  3. Vision/Requirements Statement. This critical information is defined in both qualitative and quantitative terms. A list of functional requirements, with descriptors, categorized by functional area, is used to define the project vision.
  4. Conceptual Design. The conceptual design is derived from the project team members' vision statement. In this step well developed alternatives, a minimum of three, are documented in text, tables and diagrams and may be explored with focus groups and simulation. These are presented, thoroughly explored and fully evaluated to determine the optimum selection.
  5. Master Plan Selection. This selection results from the previous step and a detailed model of the TO BE operation with appropriate documentation, is finalized.
  6. Phase-in/Focus Plan and Cost/Benefit Analysis. This plan compares the AS IS and TO BE states and develops a sequence of steps that move the organization, equipment, systems and facilities from their current to the desired one. These are sequenced and timed such that operational requirements are met with minimum disruption and expense. "Quick hitters" (mini projects that provide immediate return with minimal investments) are identified. Cost/benefit analysis is addressed and is based upon the project scope defined.